Five legal tech trends that will emerge from the pandemic

Legal’s “New Normal” It goes without saying that the last 12 months have been tough. In fact, that’s an understatement; the past year has been extremely difficult and distressing for people all around the world. We have been forced to quickly adapt to a new way of living and working – one that has mostly […]

AI for Legal: Making Sense of the Hype

Application of AI and Machine Learning in Legal John McCarthy, the computer scientist and “father of AI”, defined artificial intelligence as the science and engineering of making intelligent machines, especially intelligent computer programmes. “He was very unhappy with a lot of AI today, which provides some very useful applications but focuses on machine learning”. Daphne […]

Overcoming Law Firm WIP Reporting Challenges

The Need for Work in Progress Transparency While eBilling has brought new transparency, control and clarity to the billing process for the in-house client, one criticism of “conventional” eBilling is that the client is still not able to see the time and expenses being charged by their external law firms until the final invoice is […]

E-Billing Metrics, KPIs and Reporting for Law Firms

Many law firms, of all sizes, are now generating their legal bills in electronic format; submitting them through an e-Billing vendor system to the client. For those firms using full e-Billing, metrics can be used to monitor how well the function is performing. Inefficient processes will lead to a backlog of bills waiting to be passed to the client, bills being rejected and having to be repeatedly rectified, delays at various stages, and ultimately an impact on cash flow – all of this leads to unhappy clients and partners.