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E-Billing Metrics, KPIs and Reporting for Law Firms

Many law firms, of all sizes, are now generating their legal bills in electronic format; submitting them through an e-Billing vendor system to the client. For those firms using full e-Billing, metrics can be used to monitor how well the function is performing. Inefficient processes will lead to a backlog of bills waiting to be passed to the client, bills being rejected and having to be repeatedly rectified, delays at various stages, and ultimately an impact on cash flow – all of this leads to unhappy clients and partners.

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LEGAL SPEND MANAGEMENT SOFTWARE VS ERP UND PROCUREMENT- SYSTEME

Legal Spend Management Software bietet erhebliche Vorteile, die generische Procurement-Systeme nicht bieten können, da sie die Besonderheiten der Beschaffung und der elektronischen Rechnungsstellung von Rechtsdienstleistungen nicht berücksichtigen. In diesem Artikel gehen wir näher auf die Gründe ein.

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LEGAL SPEND MANAGEMENT SOFTWARE VS AP SYSTEMS

Legal spend management software offers significant benefits that generic systems cannot provide as they do not account for the unique features of legal procurement and legal e-billing. In this article, we look at the reasons for this.

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Legal Technology Adoption: Why aren’t people using your new software?

Despite your new legal software being a “no-brainer”, you have user adoption and acceptance challenges. Many members of your team are still using the old processes. Why, when the benefits are so obvious, and how can you encourage your colleagues to use the new system?

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e-Billing Operating Procedures (pre-flight checks for law firms)

Although nowhere near as critical as air safety, several law firms have established the principle of running “pre-flight checks” on their e-Bills before submitting them to a legal spend management or e-Billing system such as BusyLamp. This is done to correct any obvious errors on the e-Bill and therefore reduce the % of invoices that get rejected in the first stage of the validation process. This leads to invoices being accepted and paid by the client faster. Over time, common errors can be identified and processes at the firm made more accurate and efficient.

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GO BEYOND SILOED LEGAL REPORTING TO MANAGE AND MITIGATE RISK

Easy to use, clear and comprehensive reporting functionality has evolved from an added bonus to a must-have requirement for corporate legal teams when evaluating legal technology. Where legal operations is missing a trick is when data analysis from a particular tool is used in isolation. Those legal operations teams that are seeing the most value are those that combine data from various technology tools to take their strategic input to the next level. One such area, which is of massive importance to the entire business, is management and mitigation of risk.

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Using AI to solve UTBMS issues in law firms and corporate legal departments

UTBMS codes enable legal operations teams to compare and contrast the cost and efficiency with which different law firms execute similar matters. But the codes can cause confusion and outside counsel can struggle to accurately use UTBMS and LEDES codes in their time recording. AI (artificial intelligence) in e-Billing software solves this.

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Legal spend management software helps mitigate the impact of data breaches. Yes, really.

If you have ever been involved in handling the fall out of a data breach by one of your suppliers, you will appreciate the pressures of trying to assess the potential risk and exposure the breach might have on your company. One tool which can help (both with an immediate investigation and with any future risk assessments) but is often overlooked for this purpose is a legal spend management system (like BusyLamp).

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In-House Legal Tech – Data Security Checklist

Most lawyers and even technology-savvy legal operations managers are not data security experts. The following list of cyber security considerations will aid you in asking pointed questions so you can address system safety at the same time as the ‘core’ functional requirements of the technology.

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A History of e-Billing – Part 2: Trends and Future Predictions

The 90s and 00s saw many barriers to widespread adoption of e-Billing software. With many of these huge logistical stumbling blocks overcome by changes in legislation and developments in software, the last decade has seen more legal departments mandate their law firms to use e-Billing. Read about the major developments in e-Billing over the past decade and predictions of future trends.

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A History of e-Billing – Part 1: Early Drivers and Barriers to Adoption

Far from being a new technology, a lot has happened in the world of legal electronic invoicing (or e-Billing) over the last 10-20 years. Part one examines the early drivers of e-Billing software and the barriers to global adoption.

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Five Steps Towards Legal Digitalisation

Digitalisation creates new business models. Uber provides mobility services without owning cars, thus displacing classical taxis. Airbnb offers private apartments for rent and thus creates competition for long-established hotel chains. All industry leaders must ask themselves if their traditional value propositions are still intact or if innovative players can use disruptive and networked technologies to […]

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Preparing your legal team for legal operations success

Despite legal operations being a relatively established function – only 2% are not focusing on it at all – 44% are assigning the responsibilities to a corporate lawyer rather than having a dedicated person. However, the trend is towards creating dedicated legal operations positions and building teams. So how do you prepare and train your existing team for legal operations success?

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How can law firms benefit from legal e-billing?

Legal e-Billing is well understood and not only in the large law firms. But those unfamiliar with it can be reluctant to use it. Lessons can be learnt from those firms who are experienced using e-billing, have dedicated e-billing teams, and are reaping the benefits.

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Choosing the right software to achieve your legal operations goals

In today’s business world, universal goals such as transparency, efficiency gains and data analysis are achieved through the combination of skilled personnel and software. The discipline of legal operations is no exception to this and is proven by a glance at the world’s leading legal operations teams. There is not one among them who does […]

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Getting the right data from big data: Improve legal operations and management

“Lies, damned lies and statistics” is frequently used to deride data analysis, however data, in its raw form, can be a source of true facts; it is the interpretation and presentation of data that allows people to put their own agenda across. Over the years, legal teams will have built up a significant amount of  […]

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Spring is a time for change. So change your in-house legal time management.

by Anastasia Hufen, In-House Counsel, Landesbank Hessen-Thüringen Girozentrale   Inhale. Exhale. Breathe in the April air, full of vernal confidence and the tempting thrill of spring. Well, back at my desk after a long sunny weekend, I could not help but ask: How can I keep the thrill by challenging my daily workload?! Simple enough: […]

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How Technology helps Legal Departments in Financial Services Manage Their Unique Challenges

Legal Operations teams are generally tasked with the design, planning and implementation of their legal team’s strategic initiatives to support the business. They must be able to balance managing risk and regulatory changes with operational efficiencies whilst keeping costs in check. Access to data in a structured form allows the team to provide valuable and […]

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How Can Legal Departments Add Value to Law Firms During Onboarding?

Getting your law firms on-boarded as efficiently and painlessly as possible is a key factor in the overall success of a legal eBilling project. How can you, as a legal department, add value to the process, and start a collaborative eBilling relationship?

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The Hidden Costs of Legal Spend Management Software

Legal spend management technology generates savings for in-house teams in many ways. Using these savings areas, different eBilling software providers will estimate savings from $46,000 to $800,000 per year for a “typical” legal department. However, to truly know the financial impact, the cost of investment must also be considered and this is typically less publicised!

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