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A History of e-Billing – Part 2: Trends and Future Predictions

The 90s and 00s saw many barriers to widespread adoption of e-Billing software. With many of these huge logistical stumbling blocks overcome by changes in legislation and developments in software, the last decade has seen more legal departments mandate their law firms to use e-Billing. Read about the major developments in e-Billing over the past decade and predictions of future trends.

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A History of e-Billing – Part 1: Early Drivers and Barriers to Adoption

Far from being a new technology, a lot has happened in the world of legal electronic invoicing (or e-Billing) over the last 10-20 years. Part one examines the early drivers of e-Billing software and the barriers to global adoption.

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Five Steps Towards Legal Digitalisation

Digitalisation creates new business models. Uber provides mobility services without owning cars, thus displacing classical taxis. Airbnb offers private apartments for rent and thus creates competition for long-established hotel chains. All industry leaders must ask themselves if their traditional value propositions are still intact or if innovative players can use disruptive and networked technologies to […]

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Preparing your legal team for legal operations success

Despite legal operations being a relatively established function – only 2% are not focusing on it at all – 44% are assigning the responsibilities to a corporate lawyer rather than having a dedicated person. However, the trend is towards creating dedicated legal operations positions and building teams. So how do you prepare and train your existing team for legal operations success?

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How can law firms benefit from legal e-billing?

Legal e-Billing is well understood and not only in the large law firms. But those unfamiliar with it can be reluctant to use it. Lessons can be learnt from those firms who are experienced using e-billing, have dedicated e-billing teams, and are reaping the benefits.

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Choosing the right software to achieve your legal operations goals

In today’s business world, universal goals such as transparency, efficiency gains and data analysis are achieved through the combination of skilled personnel and software. The discipline of legal operations is no exception to this and is proven by a glance at the world’s leading legal operations teams. There is not one among them who does […]

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Legal Tech and Innovation 2019

Our first Legal Tech and Innovation held 14th November at The May Fair Hotel, London, was over-subscribed and a great success. We’ll book a bigger room next time, but to make sure you don’t miss out in 2020, please email

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Getting the right data from big data: Improve legal operations and management

“Lies, damned lies and statistics” is frequently used to deride data analysis, however data, in its raw form, can be a source of true facts; it is the interpretation and presentation of data that allows people to put their own agenda across. Over the years, legal teams will have built up a significant amount of  […]

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Legal Operations Technology Lunch and Learn

Unfortunately you missed this lunch and learn, but you can read a blog post on how to choose the right tool and use the data output strategically. To be added to the mailing list and find out about future lunch and learn events, please email our marketing team. Join BusyLamp and Consilio for a seated […]

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Spring is a time for change. So change your in-house legal time management.

by Anastasia Hufen, In-House Counsel, Landesbank Hessen-Thüringen Girozentrale   Inhale. Exhale. Breathe in the April air, full of vernal confidence and the tempting thrill of spring. Well, back at my desk after a long sunny weekend, I could not help but ask: How can I keep the thrill by challenging my daily workload?! Simple enough: […]

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How Technology helps Legal Departments in Financial Services Manage Their Unique Challenges

Legal Operations teams are generally tasked with the design, planning and implementation of their legal team’s strategic initiatives to support the business. They must be able to balance managing risk and regulatory changes with operational efficiencies whilst keeping costs in check. Access to data in a structured form allows the team to provide valuable and […]

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ACC Europe 2019

2019 ACC Europe has been and gone. Email to be notified about our involvement next years’ event.

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How Can Legal Departments Add Value to Law Firms During Onboarding?

Getting your law firms on-boarded as efficiently and painlessly as possible is a key factor in the overall success of a legal eBilling project. How can you, as a legal department, add value to the process, and start a collaborative eBilling relationship?

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BUJ Unternehmensjuristen-Kongress

Check back soon for details of BUJ 2020. 30. Januar bis 1. Februar. Der exklusive Jahreskongress des BUJ für Mitarbeiter & Mitarbeiterinnen in Rechtsabteilungen. 15:20 David Deutsch, Legal Counsel, HOCHTIEF AG und Dr. Manuel Meder, Co-Founder and Co-CEO, BusyLamp. Legal Operations: Digitalisierung und Prozessoptimierung in der Rechtsabeilung. Jetzt registrieren Adresse

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The Hidden Costs of Legal Spend Management Software

Legal spend management technology generates savings for in-house teams in many ways. Using these savings areas, different eBilling software providers will estimate savings from $46,000 to $800,000 per year for a “typical” legal department. However, to truly know the financial impact, the cost of investment must also be considered and this is typically less publicised!

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Six ways legal spend management technology can reduce your costs

With the increased pressure on legal departments to improve efficiency and control costs, modern legal spend management solutions are a sensible option as they quickly generate savings that exceed the initial investment. A typical legal department can expect to save EUR 445000 in the first year. eBilling automates processes and allows legal departments to identify cost-saving measures both in the immediate term and by making use of data-driven strategies for the future. Here are six of the ways legal spend management can reduce your costs.

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Implementing a Successful Legal Technology Project: Change Management

Part three. Change management is a very important component of successfully implementing new software in the legal department. It is often under stated or not fully appreciated. It is sometimes seen as an “add on” to the more technical aspects of the project. Those who underestimate the importance of change management during the course of the implementation often fail to achieve the desired business outcomes. 

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Buying Legal Procurement Conference Americas

BusyLamp was once again a proud sponsor of 2019’s Legal Procurement Conference. Details of the 2020 event will be announced soon. Please email to be notified. The Buying Legal® Council is the international trade organization for legal procurement. Our members are tasked with sourcing legal, alternative and ancillary legal services and managing supplier relationships. […]

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Implementing Successful Legal Technology: Get Project Stakeholders On-board

Part two. The importance of stakeholder engagement is vital, both during technology project definition and the implementation. So how can you identify key project stakeholders and get the buy-in required?

As you read in part one, the collection and analysis of stakeholder and end users’ requirements is a key enabler of success when designing and implementing a new system. It is of course (and unfortunately, frequently) possible to outline solution requirements without taking into account stakeholder needs but to do so presents a real but avoidable risk of project failure.

Some of these stakeholder groups or individuals may be fully on-board, giving it full support, and will require very little management in terms of expectations. However, there are likely to be key stakeholders who will have other priorities or may be resistant to the change that a new software tool brings.

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Implementing a successful legal technology project: Scoping the project before buying or building the technology

In part one, we will answer the following questions:

Why use a is a scope document?
What should a scope document contain?
What steps should follow the creation of a scope document?

A lot of legal technology projects fail because the tool doesn’t meet the fundamental needs of the legal department. We recommend first documenting the requirements, then sourcing the right tool/s to meet these needs.

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