Despite your new legal software being a “no-brainer”, you have user adoption and acceptance challenges. Many members of your team are still using the old processes. Why, when the benefits are so obvious, and how can you encourage your colleagues to use the new system?
Part three. Change management is a very important component of successfully implementing new software in the legal department. It is often under stated or not fully appreciated. It is sometimes seen as an “add on” to the more technical aspects of the project. Those who underestimate the importance of change management during the course of the implementation often fail to achieve the desired business outcomes.