Joachim Kämpf, GC, ECE shares how the impact of the crisis on the legal team’s daily work and how to maintain transparency and knowledge sharing while working remotely.
Bryan King and Iain MacDonald share some examples of billing guidelines, how to use and monitor them, and why. By calling on legal operations experience at Lloyds Banking Group and e-Billing expertise gained at Clifford Chance, Iain and Bryan respectively will give the in-house and law firm perspective on how useful these guidelines are in real life.
Ben Eason is interviewed via video conference, from his home office, about keeping legal operations running smoothly and the impact of lockdown on accelerating change culture and improvements in efficiency.
Natalie Salunke, GC at Havn is interviewed via video conference from her kitchen, on why implementing changes long-term could be business-critical, what established legal departments can learn from start-up culture, and the importance of looking after your employees’ evolving work-life balance and well-being needs.
Billing guidelines are rules that law firms must follow with regard to what they can and cannot invoice a client for. Download the guide for ten example billing guidelines, their application and purpose, likelihood of acceptance by law firms, and suggested wording for each.
Ari Kaplan from Reinventing Professionals interviewed Timo Tschersig, the head of customer success for BusyLamp, a legal operations software platform, and Dr. Bernhard Waltl, a data scientist with BMW Group. Bernard is a co-founder of the Liquid Legal Institute in Germany and he and Timo are among the authors of the Institute’s 2019 […]
Legal operations is rising in popularity and the trend is towards building dedicated roles and teams. This guide will help you hire the right people for the function, including a comparison of the pros and cons of hiring lawyers vs. non-lawyers, what an effective team looks like, and how to train your legal team to have the skills needed for legal operations success.