Legal matter management software centralises document storage for matters and provides a secure location where important matter documents can be accessed. Essential document management functionality is normally present, including versioning, redlining, custom metadata, tagging and granular permissioning etc. Integrations with MS Office and Google Workspace are often available and make editing and collaborating on documents quick and easy. Matter management tools also make it simple for documents and their content to be searched and found. Some matter management systems also offer specific contract management capability such as e-signature integration and clause extraction for contract related matters. Learn more here.

Using legal matter management software has become a key focus for many legal teams in recent years. It’s part of a rapid digital transformation trend across legal departments that is being driven by a range of different factors, including, but not limited to:

• Move to remote working, which requires greater focus and investment in legal productivity and workflow tools and easy access to know-how, from anywhere and at any time
• Pressure to be more cost-efficient as a legal function and deliver more value to their organisations
• Growing global regulation and uncertainty causing increased legal workloads
• More work being serviced in-house without legal department headcounts increasing significantly
• Need to improve internal customer engagement as well as vendor selection and management
• Maturing of legal operations and rise in dedicated legal technology strategies for corporate legal departments
• Need for legal departments to demonstrate that they are a net contributor to the business

Matter management software is typically used by corporate legal departments of all sizes.

The cost structure of a matter management solution can vary depending on the provider. However, the calculation is often based on the number of users.