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Customer Satisfaction Guarantee

Service & Security

Customer Needs First

World Class Customer Service
  • Dedicated account manager
  • 24/7 extensive support
  • Intuitive online tutorials

State of the Art Data Security
  • ISO 27001 certified with ISO 27001 and ISO 9001 certified data centers
  • Powerful data at-rest encryption (AES 256)
  • Data centers in USA, United Kingdom and Germany (client’s choice)

Seamless Integration
  • Connect with your company’s AP and ERP systems
  • Integrate your on-premises single sign on (SSO)
  • Get custom integrations, including IP, content management, claims, and legal hold systems

Quick and Easy Implementation
  • No IT involvement requirement
  • No maintenance required
  • Seamless data migration and law firm onboarding

Customer Quotes

“The service we receive is on a very high level. We always have a very competent point of contact. It is impressive how customer-friendly BusyLamp is.”

“Implementing BusyLamp took only a few weeks and led to immediate and significant cost savings.”

“The level and consistency of the service is very high. BusyLamp is extremely responsive to requests or inquiries and has worked to resolve any issues quickly.”