On-demand webinar: How and why to use legal billing guidelines

Legal billing guidelines are rules that outside counsel must follow with regard to what they can and cannot invoice a client for. 


They set clear expectations on how firms and clients work together and may vary between business units, law firms and matters. Manually, these rules are practically impossible to accurately monitor. By automating invoice review and guideline compliance with e-billing software, an in-house legal department can save 5% of external legal spend in year one, and 2.5% in subsequent years[1]



In this 40 minute video, Bryan King and Iain MacDonald will share some examples of billing guidelines, how to use and monitor them, and why. By calling on legal operations experience at Lloyds Banking Group and e-Billing expertise gained at Clifford Chance, Iain and Bryan respectively will give the in-house and law firm perspective on how useful  these guidelines are in real life.



[1] Building a Business Case for e-Billing BusyLamp, 2018





Iain is an independent Legal Operations and Legal Technology Advisor experienced in delivering transformational change within an in-house legal function. Iain has a very strong understanding of Legal Operations and Risk Management principles and an ability to challenge and simplify existing processes. His knowledge was gained during a lengthy career at Lloyds Banking Group, most recently as Senior Manager, Legal Practice Management.


Since 2018, Iain has been helping a variety of corporate legal teams maximise the return on their legal operations technology investments. Iain works very closely with BusyLamp and helps clients successfully implement legal spend and matter management software.



Bryan King has over 30 years experience within international law firms and has a wide ranging knowledge of legal IT systems, processes and working practices. Bryan was the IT development manager at Linklaters from 1985 to 1994, moving to Lovells before joining Clifford Chance in 1996 where he held a number of senior information & finance system roles.


Between 2004 and 2007 Bryan was the global co-ordinator of Clifford Chance’s growing e-billing (electronic invoicing) initiatives and as well as successfully managing activities across the firm’s billing departments and practice areas, this also involved working with major clients, e-billing intermediaries, other law firms, regulators and the various e-billing standards bodies.


Since January 2008, Bryan has been an independent e-billing consultant and now advises law firms and in-house legal departments on e-billing issues and assists in the successful implementation of e-billing projects. He has written a number of articles and is asked to speak on e-billing issues and is seen as one of the leading experts in e-billing outside of the US.


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